Background music doesn’t play from the speakers

Common Causes

• The audio cable has become disconnected during use.
• The wrong sound card is selected in Feelment or Windows.

Check the Audio Cable

If the cable is unplugged:

1. Plug the audio cable back in.
2. Restart the Feelment app.

If the cable is plugged in:

1. For safety, unplug it and plug it back in.
2. Restart the Feelment app.

Check the Sound Card in Feelment

1. Go to Settings in the Feelment app ⚙️.
2. Click Players.
3. Press the round icon above the desired player.
4. Select the correct sound card from the menu on the right (usually Headphones).

Check the Sound Card in Windows

Follow Microsoft’s instructions here.

Still not working?

Call our technical support: available every day from 9 AM to 11 PM at 029 1234 122.