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Feelment shows a “Oops (Hups)” notification

Here are the most common reasons for an “Oops” error message and tips on how to fix it.

Most Common Causes of the Oops Error

  • The audio cable is not connected.
  • The video cable is not connected.
  • The device does not have an Internet connection.

 

Tips for Troubleshooting

  • Check the audio cables.
  • Check the HDMI cable.
  • Check your Internet connection.
  • Check for device updates.
    • Instructions for updating a Windows computer can be found here.
    • Instructions for updating the Feelment app can be found here.
  • Restart the device.
 

If the problem persists, call our technical support at 029 1234 122 (open daily from 9 AM to 11 PM).