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How to Order and Manage Feelment Services

You can subscribe to or cancel Feelment services through the My Feelment online store (available 24/7) or by contacting our Sales at +358 29 1234 123 (weekdays 9:00 AM to 4:00 PM).

When you start a free Feelment trial, the services are activated automatically. You do not need to place a separate order during the trial period. Once your trial is ending or has ended, you can subscribe to your preferred services by following the instructions below. 😊

 

Ordering Services Through the Online Store

Please note: To order services, you must sign in to My Feelment with an account that has Administrator or Purchasing permissions. You can learn more about user roles here.

 

  1. Go to my.feelment.com and sign in.
  2. From the main menu, click Manage Subscriptions.
  3. Click Manage Subscriptions for the location and area where you want to order services.
  4. Click Subscribe next to the service you want to order.
  5. Enter your payment card details if required. You do not need to provide card details if your account has billing permissions or if you have previously saved a payment card.
  6. To purchase karaoke song credits, first select the number of song credits you would like to buy.
  7. For sports channel packages, pricing will be displayed after you select the number of customer seats.

 

Using My Feelment on a mobile device? Open the main menu by tapping the three-line icon in the upper-right corner. Manage Subscriptions is marked with the shopping cart icon.

 

Pausing or Cancelling Services

With the exception of MTV Sports and Viaplay channel packages (fixed 12-month term), Feelment services are provided on a rolling monthly basis with a one-month notice period. Our background music and karaoke services can be paused, for example, during seasonal slow periods.

When you end a subscription, the agreement remains active until the end of the current billing period. You can pause or cancel your subscription through My Feelment or by contacting us at +358 29 1234 121 (weekdays 9:00 AM to 4:00 PM).